Craig went above and beyond in every way. He was incredibly knowledgeable and helpful. We were so impressed by his attention, knowledge, and support. We sing his praises regularly and already consider him to be a friend.
My wife and I would recommend Craig in a heartbeat!
"He’s honest, and he offered advice, guidance and reassurance as we searched for and eventually settled on an antique home which had a “difficult” seller, and a lengthy closing process. Craig was such a pleasure and an absolute professional. He comes highly recommended from this family of 4!”
Craig was definitely the best at communication, honestly, and market analysis.
He is a delight to work with, never once making us feel pressured. I would very highly recommend him.
“Craig is fantastic! He recognized that our needs were very specific and very patiently took us to many houses until we found the right one. He is a delight to work with, never once making us feel pressured. I would very highly recommend him.”
We bought our first house through Craig and we were very satisfied with his professional approach and knowledge.
“Craig Della Penna has done an exceptional job for us. We bought our first house through Craig back in 2006 and we were very satisfied with his professional approach and knowledge. Needless to say, we started looking for our next house and Craig was the first person we called. After spending a little time with Craig you will see he has a wealth of information of real estate in the Pioneer Valley to help you with any questions. And if he doesn’t know the answer, he follows up within a day.”
. . . he helped me sell my house in record time and he helped me buy a new place.
“I recommend Craig–he helped me sell my house in record time and he helped me buy a new place. I’m very happy with Craig.”
He sold it quickly and to qualified buyers . . .
“A collaborator and consultant to our “Friends of the Canal-Walk” advocacy group, led to hiring Craig to sell my Amherst house last year. He sold it quickly and to qualified buyers who seemed respectful of the architectural features of the home and preserving the traditional neighborhood”
I was very happy with Craig.
"He did a good job being patient with us while we struggled with the process of purchasing a multi-family house.”
keeping the buyer off the roller coaster.
“Craig put in time with me over several years before I finally decided on a property. The purchase turned out to be a bumpy road, but Craig did well living up to his motto of ‘keeping the buyer off the roller coaster.”
Craig has served as both my seller and buyer agent.
“Craig has served as both my seller and buyer agent. As a seller agent, he was helpful in advising me on some minor home improvements that would make my house more salable. As a buyer agent, he has patiently shown me houses over the years, until I found one. After the house inspection, he handled getting contractors to provide repair estimates. This helped free me of tasks for which I had no time and in negotiations with the seller over price and repairs.”
Helpful and supportive during difficult times.
“Great information. Very responsive. Helpful and supportive during difficult times.”
Craig helped me in each step of buying my house.
“Craig helped me in each step of buying my house. His knowledge of the buying/selling process made things go very smoothly. His suggestions and referrals were solid which made the inspection and mortgage application procedures go along without a hitch. I always felt he was on my side.” – Kathy S., Northampton, MA
He’s a complete package. . .
“I worked with Craig as he helped my Mom move to the area from Wisconsin, and as he helped me buy my house in Holyoke and sell my condo in Hatfield. With my Mom, he helped her learn about the community, find a service vendor for everything, and even get some jobs started. He’s a complete package: historian, community leader, advocate for so many things I value (community, bikes, arts, neighborhoods, environment) and he’s honest, able to handle the complex emotions that arise around home buying, a complete teddy bear, patient when he needs to be and ferocious when we’re at the last straw. He is also wonderfully human–if there is a any communication snafu, he’s the first to take responsibility for where he may have contributed and focus on what needs to happen next: he’s quite the gentleman, so you quickly realize that you were really the source of the mix up :-), He’s also so understanding when you mess up. He’s got terrific taste in properties and I think he’s quick to “get” what you are looking for. Case in point, both my mother and I bought the first house he showed us! I trust Craig completely, and so enjoyed working with him over these past 5 years. Trust and expertise were so important when selling an unusual and difficult condo in the new and tough condo market.”